SigmaDSA
Lead Management

Capture Every Lead. Lose None.

Automatically capture leads from your website, WhatsApp, referrals and marketing campaigns. AI scores each lead and assigns it to the right team member — so nothing falls through the cracks.

Lead management dashboard
5+Capture Channels
12Lead Statuses
< 2sAuto-Assignment
100%Activity Tracked

5+ Lead Capture Channels

Leads flow in from your branded website, WhatsApp chatbot, walk-ins, referrals, social media campaigns and Excel bulk uploads — all into one unified inbox. No more scattered spreadsheets or missed enquiries from different channels.

  • Website forms auto-create leads with loan type, amount, and contact details
  • WhatsApp chatbot collects customer info and creates leads automatically
  • Bulk import from Excel with validation, error reporting and template download
  • Every lead gets a unique ID (LD-2026-00042) for easy tracking

Smart Lead Categorization

Every lead is automatically categorized by loan type — Business Loan, Personal Loan, Home Loan, Mortgage/LAP, and Car Loan. The system adapts the form fields based on category: self-employed applicants see business fields, salaried applicants see employment fields, and property loans show property details.

  • Dynamic forms: salaried applicants get salary, PAN, employer fields; self-employed get turnover, GST, vintage fields
  • Property details section appears only for Home Loan and LAP
  • Car type selection (New/Used) shown only for Car Loans
  • 12 lead statuses from New to Converted, with full activity audit trail

Intelligent Auto-Assignment

Stop manually distributing leads. SigmaDSA's load-balanced auto-assignment algorithm counts active leads per team member and assigns new leads to whoever has the lightest workload. It only considers active statuses — converted, lost, and duplicate leads don't count against capacity.

  • Round-robin with workload balancing — not random, not sequential
  • Automatically creates a callback task for the assigned team member
  • Manual reassignment available anytime with full audit trail
  • Bulk auto-assign for imported leads with progress tracking

One-Click Lead to Loan File Conversion

When a lead is qualified, convert it to a loan file with one click. All applicant data — name, contact, KYC, address, employment, business details — is automatically copied to the new loan file. Select a lender, override the loan amount if needed, and the file enters the 9-stage processing pipeline instantly.

  • All lead data pre-filled in the new loan file — zero re-entry
  • Original lead marked as Converted with link to the new file
  • Choose lender and loan product at conversion time
  • Full activity timeline preserved from lead through file lifecycle

Complete Activity Timeline

Every interaction is logged — phone calls with duration, WhatsApp messages, emails, meetings, notes, status changes, assignments, document uploads, and conversions. Your team never asks 'who spoke to this customer last?' again.

Reports & Bulk Operations

Export filtered leads to Excel with all details including currency-formatted amounts. Import hundreds of leads from Excel with automatic validation, loan type matching, and error reporting. Get real-time statistics — total leads, conversion rates, lead value — filtered by date range.

Stop losing leads to spreadsheets. Book a demo today.

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