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Privacy Policy

Last updated: March 2026

Argentron Technologies ("Company", "we", "us", or "our") operates the SigmaDSA platform accessible at sigmadsa.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B SaaS Loan CRM platform designed for Direct Selling Agents (DSAs) in India's financial services sector.

We are committed to complying with India's Digital Personal Data Protection Act, 2023 (DPDPA) and all applicable data protection regulations. By using SigmaDSA, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you register for or use SigmaDSA, we may collect the following personal information:

  • Full name, email address, and phone number
  • Business name, GSTIN, and registered address
  • DSA registration details and licence numbers
  • Login credentials (passwords are stored in encrypted form)
  • Billing and payment information

1.2 Business Data

In the course of using our platform, you may upload or generate business data including:

  • Loan applicant information and documents
  • Lead and borrower records
  • Lender configurations and commission details
  • Loan file status, notes, and communication history
  • Team member data and role assignments

1.3 Usage Data

We automatically collect technical and usage data such as:

  • IP address, browser type, and device information
  • Pages visited, features used, and session duration
  • Error logs and performance metrics
  • Referral URLs and access timestamps

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery: To provide, maintain, and improve the SigmaDSA platform and its features
  • Account management: To create and manage your account, authenticate users, and process subscriptions
  • Communication: To send service updates, security alerts, and support messages
  • Analytics: To analyse usage patterns and improve our product, features, and user experience
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
  • Security: To detect, prevent, and respond to fraud, abuse, or security incidents

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information in the following circumstances:

  • Service providers: With trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, payment processing, email delivery), subject to strict data processing agreements
  • Legal requirements: When required by law, court order, or governmental authority under applicable Indian law
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users
  • With your consent: When you explicitly authorise us to share your data with a specified third party

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Role-based access controls and multi-tenant data isolation
  • Regular security audits and vulnerability assessments
  • Secure cloud infrastructure with automated backups
  • Employee access restricted on a need-to-know basis with confidentiality obligations

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any breaches in accordance with the DPDPA.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account data: Retained for the duration of your active subscription plus 90 days after account closure
  • Business data: Retained as per your subscription terms; exportable upon request before account closure
  • Usage logs: Retained for up to 12 months for analytics and security purposes
  • Billing records: Retained for 7 years as required by Indian tax and accounting regulations

6. Your Rights

Under the DPDPA and applicable laws, you have the following rights regarding your personal data:

  • Right to access: Request a summary of the personal data we hold about you
  • Right to correction: Request correction of inaccurate or incomplete personal data
  • Right to erasure: Request deletion of your personal data, subject to legal retention requirements (see our Data Deletion Policy)
  • Right to grievance redressal: Lodge a complaint regarding the processing of your data
  • Right to nominate: Nominate an individual to exercise your rights in the event of your death or incapacity

To exercise any of these rights, contact us at privacy@sigmadsa.com. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential cookies: Required for platform functionality, authentication, and security
  • Analytics cookies: Help us understand how users interact with our platform to improve the experience
  • Preference cookies: Remember your settings and preferences across sessions

You can manage cookie preferences through your browser settings. Disabling essential cookies may impair platform functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Post the updated policy on this page with a revised "Last updated" date
  • Notify you via email or an in-app notification at least 15 days before the changes take effect

Your continued use of SigmaDSA after the effective date of any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: