Billing

Billing & Subscription

Manage your SigmaDSA subscription — see the current plan and what it includes, download past invoices, and cancel or change the plan.

Billing & Subscription is the money side of your tenant: what you're on, what it costs, and every invoice we've raised. It sits at the bottom of the sidebar and is visible only to tenant owners and admins.

Billing and Subscription page with the Current Plan card and Invoices list highlighted
Billing & Subscription: (1) Current Plan with its status, (2) the Invoices list.

Current Plan

The top card shows the plan you're on and its statusActive while payments are current. SigmaDSA is sold as Flex: you pick the components you actually need (users, AI Employee, Document AI credits, WhatsApp, public website) and the price follows that choice, rather than a fixed tier.

Cancel Subscription stops the renewal. You keep working until the end of the period you've already paid for — cancelling doesn't cut access off mid-cycle or delete anything.

Invoices

Every invoice raised against your tenant is listed with its date, amount and status, and can be downloaded as a GST invoice carrying your registered business details. This is the list your accountant wants at the end of the quarter.

Commission invoices — the ones you raise on lenders for your payouts — are a different thing entirely and live with your files. See the Commissions report.

Changing your plan

Because Flex is per-component, adding seats or switching a feature on changes what you're billed next cycle rather than forcing a tier upgrade. Get in touch and we'll adjust the entitlement on your tenant.

Next steps