My Tasks

My Tasks

The My Tasks board in SigmaDSA — auto-generated tasks for new lead assignments, callbacks, document chases, and bank follow-ups. Each task has a status, due date, priority, and one-click "Done".

The My Tasks board is the operator's central work queue — every pending action the system or your teammates expect from you, in one place. New leads to call, callbacks to make, documents to chase, bank queries to respond to — all land here with a due date, priority, and one-click Done.

My Tasks board with status counters, tab strip, and task rows highlighted
The My Tasks board: (1) status counters, (2) New Task button, (3) tab strip, (4) task rows with Done action on each.

What's on the page

  1. Status counters — at-a-glance totals for Pending, In Progress, Overdue, Completed. Click any counter to filter the list.
  2. New Task button — manually create an ad-hoc task. Most tasks are auto-generated, so this is the exception not the rule.
  3. Tab strip — switches between Pending, In Progress, Overdue, Completed. The active tab determines what shows in the list.
  4. Task list — one row per task. Each row shows priority badge, title, due date, category, the linked record ID (lead/file/etc.), and a Done button.

Task anatomy

Each task row has these fields:

FieldWhat it means
Priority badgeHigh / Medium / Low. Drives sort order within a tab.
TitleWhat you need to do (e.g., "New Lead: Anand – 7007601257").
Due dateWhen the task should be done by. Past = overdue.
CategoryTask type — Assignment, Callback, Document Chase, Query Response, Custom.
Linked recordThe lead/file/callback the task is about (e.g., LD-2026-00021). Click to open.
Done buttonOne-click complete. Moves the task to Completed with a timestamp.

Auto-generated task types

SigmaDSA generates tasks automatically as work flows through the system:

TriggerTask createdPriorityDue
New lead assigned to youAssignmentNew Lead: {name} – {phone}HighSame day
Callback scheduledCallbackCall back {customer}MediumAt callback time
Document missing on fileDocument ChaseMedium48 hours
Bank raises a queryQuery ResponseHigh24 hours
Sanction expires in 7 daysSanction ExpiryHighSanction validity date
Follow-up date hitsFollow-upMediumFollow-up date

How tasks tie into the rest of SigmaDSA

  • The Dashboard widget My Tasks shows the top 5 unread tasks at a glance.
  • Each task's linked record (lead, file, callback) is one click away — open it, complete the action, return to the board.
  • Tasks marked Done land on the linked record's Activity tab as an audit entry.
  • Reassigning a lead/file fires off a new Assignment task to the new owner.

Common flows

  • Start of day → open My Tasks → filter to Pending + sort by priority → work top-down.
  • Overdue cleanup → switch to the Overdue tab → either complete or reschedule each (open the task → set a new due date).
  • Hand off → open a task → Reassign to a teammate → it disappears from your queue and shows on theirs.
  • Ad-hoc reminder → click New Task → fill title, due date, optionally link a lead/file → save. The new task lands on your board (or the assignee's if you set one).

Next steps