Quick Start — first 30 minutes
Set up a fresh SigmaDSA tenant end-to-end — Branding, Email Domain, Email Accounts, Roles, Users, and your first lead. The complete onboarding path with rough timings for each step.
Welcome to SigmaDSA. This is the 30-minute onboarding path to take a fresh tenant from empty to your first lead. Six steps, ordered so each one unlocks the next.
Pre-flight checklist
Before you start, have these handy:
- The logo you want on the CRM (200×50 px PNG or SVG).
- The domain you'll send email from (e.g.,
yourdsa.com). - Access to your domain registrar's DNS panel (GoDaddy / Cloudflare / Namecheap).
- A list of team members with their email addresses.
- A rough picture of who does what — sales vs operations vs management.
Step 1 — Set up Branding (5 minutes)
Open Setup → Branding.
Upload three images:
- Expanded Sidebar Logo (200×50 px) — wordmark with optional symbol.
- Collapsed Sidebar Logo (40×40 px) — square monogram or icon.
- Favicon (32×32 px) — square. Use SVG when you can.
The page auto-saves each upload. Refresh the CRM to see your branding on the sidebar.
→ Full guide: Branding
Step 2 — Configure Email Domain (5 minutes + DNS wait)
Open Setup → Email Domain.
- Enter your domain (e.g.,
yourdsa.com) → Save Domain. - SigmaDSA provisions the mail-server configuration and lists the required DNS records.
Now open Setup → DNS & Domain. Add every record at your registrar:
| Type | Records to add |
|---|---|
| Website | 2 × A records (apex + www → SigmaDSA web server IP) |
MX + A mail + CNAME autodiscover + SRV _autodiscover._tcp | |
| Security | TXT for SPF + DKIM (default._domainkey) + DMARC (_dmarc) |
Wait 5–30 minutes for DNS propagation. Click Verify All on the DNS page — each record's status flips to Verified.
→ Full guides: Email Domain · DNS & Domain
Step 3 — Create Email Accounts for users (5 minutes)
Open Setup → Email Accounts.
For each team member:
- Click Add Account.
- Email:
nitin(the username —yourdsa.comauto-appended). - Display Name:
Nitin Malik. - Set initial password → user changes after first login.
Note the IMAP + SMTP server details shown at the top of the page — you'll share these so users can configure Outlook / Apple Mail / Gmail.
→ Full guide: Email Accounts
Step 4 — Create Roles with permissions (5 minutes)
Open Admin → Roles. The tenant ships with a built-in admin role; create the others you need.
Typical set:
| Role | Use case |
|---|---|
sales | Sales reps who manage their own leads and files. |
operations | Operations team handling bank logins, sanctions, disbursals across all files. |
manager | Sees the whole team's pipeline, reports, can assign and reassign. |
For each: click New role → name it lowercase → tick Public (critical — non-public roles don't show in user assignment) → save.
Then for each role, click Actions → Permissions. Three tabs:
- Setting management — only admin / manager need it.
- Identity management — only admin / manager need it.
- Loan CRM — the 98 product permissions. Use the suggested matrix:
| Permission group | sales | operations | manager |
|---|---|---|---|
| Leads (Create/Update/View own) | ✓ | ✓ | ✓ |
| Leads (ViewAll/Assign) | — | — | ✓ |
| Files (Create/Update/View own) | ✓ | ✓ | ✓ |
| Files (ViewAll/Assign) | — | ✓ | ✓ |
| Bank Logins / Sanctions / Disbursals | — | ✓ | ✓ |
| Reports (View) | — | — | ✓ |
| Lenders / Partners — Manage | — | — | ✓ |
→ Full guide: Roles
Step 5 — Create Users and assign roles (5 minutes)
Open Admin → Users.
For each team member:
- Click New user.
- User Information tab: Username, password, name, email, phone, Active = on.
- Roles tab: tick the appropriate role (the Public ones from Step 4 show here).
- Save.
The user can log in immediately with the username + password you set, and inherits all permissions of the assigned role.
→ Full guide: Users
Step 6 — Create your first lead (5 minutes)
Open Leads in the main sidebar → click New Lead.
Fill the Quick Add modal:
- Name — applicant's name.
- Mobile — phone number.
- Loan Type — pick from the dropdown (Personal Loan, Home Loan, Business Loan, etc.).
- Requested Amount — what they're asking for.
- Source — pick the channel (Walk-in, Web, Referral, Partner).
- Assigned to — the sales rep who'll own this lead.
Save. The lead appears on the Leads board. The assignee gets a notification + a task on their My Tasks board.
→ Full guide: Create a lead
What's next
You're live! Continue setup with these optional but valuable steps:
- Quick WhatsApp + Telegram bot setup — connect customer messaging.
- AI Features overview — let documents auto-fill applicant fields and run Bank Statement Analysis.
- Loan Types catalogue — adjust the product list to match your panel.
- Lead Sources catalogue — refine source attribution to your actual channels.
- Notification Templates — customize the auto-sent messages for new leads, sanctions, disbursals.
Total time
- Active work: ~25 minutes.
- DNS propagation wait: 5–30 minutes (run in parallel with other steps).
End-to-end: roughly 30 minutes to a fully functional tenant.
Welcome to SigmaDSA Help
Guides, tutorials, and video walkthroughs to help you close more loans with SigmaDSA.
Quick WhatsApp + Telegram setup
Connect WhatsApp Business via Meta Embedded Signup, create a Telegram bot with BotFather, link your personal Telegram, and customize the auto-sent notification templates. Roughly 30 minutes end-to-end.